Jay Karloff

Jay Karloff is an experienced executive in account management and operational leadership, currently serving as Vice President of Account Management at Concentrix since October 2018, and previously held the title of Vice President at Convergys since May 2011. Karloff has a strong track record of managing key Fortune 500 client relationships, overseeing revenue generation exceeding $200 million. Prior experience includes roles at TeleTech, where responsibilities ranged from leading call center operations for major wireless communications clients to managing large retail accounts across multiple countries. Educational background includes a Bachelor's degree in Business and Psychology from Hastings College, obtained in 1995.