Jitesh Mehta is a Director of Operations at Concentrix, where they oversee operations delivery for various clients across content moderation, retail, travel, and B2B sectors. With over 27 years of experience in managing large-scale BPO setups in India, SEA, and the Philippines, Jitesh has expertise in service delivery, P&L management, and process optimization. They have a proven track record of leading high-performing teams and driving innovation and automation initiatives. Jitesh holds a Bachelor of Commerce degree from Delhi University.
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