Josue S. is an experienced IT Project Manager and Service Delivery Manager currently working for Concentrix, where they provide solutions to global brands with cross-functional teams. Previously, Josue served at Tata Consultancy Services, managing technology operations for leading financial institutions and overseeing multi-level IT teams. With expertise in IT Service Desk Management, desktop support, and adherence to ITIL best practices, Josue has coordinated efforts across diverse teams to ensure compliance and operational excellence. They hold a Bachelor's degree in Industrial and Systems Engineering and are currently pursuing a Bachelor of Science in Computer Software Engineering.
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