Justin Mok

Justin Mok is a Senior Program Manager at Webhelp with extensive experience in the outsourcing and offshoring industry. They have demonstrated skills in Operations Management, Communication, Customer Relationship Management (CRM), Delivery Operations, and Quality Assurance. Previously, Justin served as an Operations Manager at Aegis BPO Malaysia Sdn Bhd and held various roles at Webhelp, including Senior Program Manager, focusing on Telco and e-Commerce across APAC markets. Justin also worked as a Senior Quality Assurance Specialist at SRG Asia Pacific Sdn Bhd, specializing in contact center quality assurance. They are currently pursuing a degree in Business Information System at Tunku Abdul Rahman University College.