Karan Panjwani

Karan Panjwani is a customer experience and operations leader with over 25 years of experience in scaling business operations. They currently serve as the Director of Business Operations at Concentrix, where they have been since April 2018, after holding the position of Deputy General Manager from 2013 to 2018. Karan has previously worked with prominent organizations such as IBM, where they managed call center operations, and Daksh eServices, focusing on customer satisfaction. Karan holds a Post Graduate Diploma in Business Management from SVKM's Narsee Monjee Institute of Management Studies and is pursuing a B.Com and a Diploma in Business Finance.