Karen Mortimer is currently the Associate Director at Concentrix, a global technology and services leader, where they previously held roles as Senior Operations Manager and Operations Manager. Before joining Concentrix, they worked at Convergys as Senior Team Manager Operations from 2014 to 2016 and at Stream Global Services as Team Manager - Technical Support from 2013 to 2014. Their career began at American Airlines, where they undertook various customer service and management roles from 2011 to 2012.
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