Liliana Zuleta Hernandez

Liliana Zuleta Hernandez is an experienced professional in training and quality management with a career spanning over a decade. Currently serving as a Senior Training and Quality Manager at Concentrix since July 2025, Liliana has previously held the position of Quality Manager at Beverly Law Firm for a brief period. From September 2021 to April 2025, Liliana was the Training and Quality Manager at OfficePartners360, following a long tenure at Quantica BPO as Gerente de Operaciones y Calidad and Gerente de Calidad y Operaciones from January 2010 to September 2021. Liliana began the career as a Capacitadora de Personal at Bilateral Call Center.