Mary Jay Yu is an Associate Director of Talent Acquisition at Concentrix, a position held since 2019. Prior to this, Mary served as the Director of Site Operations at Sykes Asia Inc. from 1998 to 2018. Mary earned a degree in Computer Studies, majoring in Information Technology, from De La Salle University, where they studied from 1992 to 1997. With extensive experience in the outsourcing and offshoring industry, Mary is skilled in service delivery, customer relationship management, business process improvement, customer satisfaction, and workforce management.
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