Mary Newman currently serves as a Group Manager in CX Strategy and Design at Concentrix since April 2022, having previously held the position of Manager in the same department. Before joining Concentrix, Mary Newman worked at Total Wine & More from June 2018 to April 2022, where roles included Manager of Customer Experience, Senior Analyst, and Analyst in Customer Experience. Additionally, experience as an Actuarial Assistant at Voya Financial from June 2016 to June 2018 complements the professional background. Mary Newman is an alumnus of Penn State University.
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