Michael John Fabian is a Reporting Analyst specializing in WFM Automation at Concentrix since 2019. With extensive experience in the BPO industry beginning in 2004, Fabian has developed a strong background in Reporting Analysis and is proficient in various MS Office applications, particularly MS Excel. Previous roles include Reports Analyst at Harte Hanks, Workforce MIS Executive at Firstsource Solutions Limited, and several positions focused on reporting at Epixtar Phils. and OneWorld Connections. Holding a Bachelor's degree in Business Administration from Adamson University, Fabian is dedicated to enhancing operational efficiency and fostering a data-driven culture through insightful reporting and analysis.
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