Mohit Kashyap

Mohit Kashyap is a Sr. Representative Operations at Concentrix, where they provide real-time chat-based support and assist customers in optimizing their advertising campaigns. Previously, Mohit served as a Team Lead Operations in Customer Service at Majorel India, guiding their team to achieve performance goals and managing operational KPIs. Their experience also includes roles as a Customer Experience specialist at Vistara - TATA SIA Airlines and an Operations Executive at Gift Basket 2020. Mohit began their career with internships at Kyrion Technologies and Indian Railways, demonstrating a continuous learning mindset throughout their professional journey.