Nandini Desle is a Training & Quality Manager at Concentrix, leveraging over 15 years of experience and a Six Sigma Green Belt certification to enhance customer satisfaction through quality solutions. They possess expertise in root cause analysis, quality methodologies, and process reengineering, and have a proven track record of delivering impactful results and optimizing operations. Nandini's previous roles include positions at Mahindra Holidays & Resorts, WhiteHat Jr, and Angara Ecommerce, where they significantly improved quality management systems and customer service processes. Currently pursuing a Bachelor of Commerce and a Postgraduate Diploma in Services Excellence, Nandini is passionate about sharing knowledge and developing actionable initiatives.
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