Neil Phippen is an accomplished engineering leader with extensive experience in technology and customer experience solutions. Currently serving as the Head of Engineering for Concentrix's Advanced Technology Group, Neil drives the technical vision and execution for innovative SaaS products, focusing on engineering excellence and operational efficiency. Previous roles at Concentrix include Senior Director of CX Software and Director of CX Technology, where Neil was instrumental in enhancing customer experience software and leading research and development initiatives. Prior to Concentrix, Neil held positions at TechniaTranscat as Director of International Product Growth and at Integware, where responsibilities encompassed sales management and software development, notably in the medical device sector. Neil's educational background includes a Bachelor of Computer Science in Applied Computing Technology from Colorado State University.
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