Omar Medina

Omar Medina is an accomplished professional with extensive experience in operations management and client services across various companies. Currently serving as Director of Global Operations and Global Services at Concentrix since February 2022, Omar also holds the position of Global Director of Transformation at Webhelp. Prior roles include Senior Client Services and Operations Manager at Alorica, Account Executive at The Results Companies, and Site Operations Manager at Accent Marketing Services, LLC. Omar's career began as General Manager at DialAmerica Marketing, Inc., where significant contributions included launching a bilingual sales call center. With a strong focus on client relationships, operational efficiency, and revenue generation, Omar has consistently driven customer satisfaction and organizational success.