Presley Enow currently serves as the Head of Operations at Concentrix since February 2022, overseeing the implementation of business strategies to meet qualitative and quantitative objectives while ensuring client satisfaction. Prior experience includes roles at Interstis/Vipp/les 400, where Presley held positions such as Team Leader, Senior Production Floor Manager, Sales Representative, and Quality Coach from October 2015 to January 2019, contributing to a total of nine years of experience in omnichannel customer relations. Responsibilities encompassed achieving productivity goals, resource planning for telemarketers and supervisors, client interactions, and maintaining service quality.
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