Rahul Naidu has seven years of experience in customer support and quality analysis across various sectors, including BPO, fintech, e-commerce, and healthcare. Currently, they serve as a Senior Quality Analyst leading training and quality initiatives at Concentrix since 2025. Prior to this role, they worked as a Quality Assurance Analyst at TaskUs and Teleperformance from 2021 to 2025. Rahul earned a Bachelor of Commerce in Accounting from Devi Ahilya Vishwavidyalaya, Indore, completing their degree in 2020.
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