Rakesh Katheriya is an experienced professional in the technical support and management sectors, currently serving as a Deputy Manager at Concentrix since December 2022, where responsibilities include responding to customer inquiries and leading teams through challenging projects. Prior to this role, Rakesh spent over 12 years at Dell Technologies as a Technical Engineer 2, providing expert technical assistance and problem resolution for clients in the Infrastructure Solution Group. Rakesh began the career at Bharti Airtel as a Technical Support Executive, focusing on resolving ISP-related queries and troubleshooting network devices. Rakesh holds a degree from Anand Engineering College, obtained between 2003 and 2008.
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