Rémi Edmond

Rémi Edmond is an Account Director at Concentrix, where they support major French utilities companies in enhancing their multi-channel customer experience strategies. Previously, Rémi served as a Key Account Manager at Concentrix, managing significant accounts in the utilities sector while focusing on financial optimization and technology integration. With a background that includes experience as a Marketing Product Manager at Club Med, Rémi has demonstrated a commitment to improving customer journeys and leading complex projects across various sectors. They hold a Master's in Management from ESSEC Business School and have been actively involved in diverse professional endeavors, consistently striving for expertise and innovation in customer experience management.