Rodrigo Madriz is a Senior Service Delivery Manager at Concentrix, where they manage operations for IT services delivered to clients in the United States and lead a diverse team across LATAM and India. With a solid background in IT project management, they have previously held roles such as Service Delivery Manager at Roche and Service Delivery Manager at GBM Corporation. Rodrigo's expertise encompasses ITIL, SCRUM, Agile methodologies, and software project management, supported by a Bachelor's degree in Computer Science from Tecnológico de Costa Rica. Their career reflects a strong commitment to enhancing service delivery and client satisfaction within the information technology sector.
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