Simran Kaur is an experienced professional in training and quality management, currently serving as the Training and Quality Manager at Concentrix since November 2023. Previously, Simran held similar positions at Demandlane - Masstort Case Acquisition from May 2021 to October 2023 and at Altruist Technologies Pvt. Ltd. from December 2020 to May 2021, focusing on improving customer satisfaction in the BFSI process through audits and reviews. Simran's earlier career at Teleperformance India spanned from December 2014 to November 2020, where roles included Assistant Quality Assurance Manager and Quality Analyst, with responsibilities in quality audits and customer interaction evaluations. Simran holds a Bachelor's Degree in Electronic and Instrumentation from Rishiraj Institute of Technology, completed in 2014.
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