Tanja Bormann is a Senior Solution Architect at Concentrix, focusing on customer experience and leveraging AI technologies. They have extensive experience in customer service and business process outsourcing, having held roles such as assistant to the management at buw Holding GmbH and board assistant at Met@box AG. With strong skills in empathy, team collaboration, and analytical thinking, Tanja aims to effectively connect people, processes, and innovative technology. They previously also gained experience in event management and administrative tasks.
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