Valentina Silva has an extensive background in customer service, sales, and technical support, demonstrated through various roles across multiple industries. Experience includes serving as a Sales and Reservations Agent at Starwood Hotels & Resorts Worldwide, where in-depth property knowledge and premium concierge services were provided. Entrepreneurial skills were honed during freelance work focused on UX research and sustainable business practices. Valentina has held positions such as Technical Support Analyst at FareHarbor, managing high-tier client relations, and Meta Ads Specialist at Concentrix, assisting with campaign management and troubleshooting for advertisers on social media. Educational qualifications include a Professional Diploma in UX Design from the UX Design Institute and a degree in Signwriting Design from Cork College of FET.
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