Victor Torres is an experienced professional in customer success management and operations, currently serving as the Director of Customer Success Management at Concentrix since 2019. With previous roles as Global Account Director and Account Director at the same company, Victor has built a strong foundation in client relations. Prior to that, they held various managerial positions at E-Plus Customer Support GmbH and SNT Deutschland AG, including Department Manager in Marketing & Sales and Manager of Operations. Victor earned a Master of Arts in Wirtschaftswissenschaften and Romanistik from Universität Duisburg-Essen.
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