Vinayak Goni is an experienced IT professional currently serving as a Technical Lead at Concentrix since 2025. Previously, they held roles as a Subject Matter Expert and Escalation Engineer at Concentrix, and as a Senior Technical Support Engineer at Converges (Microsoft) from 2021 to 2024. Vinayak has a solid background in technical support, demonstrated by their ability to handle complex customer cases and coach support professionals. They began their career as an IT Engineer at AGS India Pvt Ltd from 2016 to 2021.
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