Shawna Cary has diverse experience in customer support and operations across various industries. At ClassPass, Shawna excelled as a Customer Experience Associate, ensuring clear communication and timely responses to member inquiries. Transitions to Olo involved managing onboarding processes and enhancing operational efficiency. As a Deal & Revenue Ops Specialist at Concept3D Inc., Shawna oversees revenue workflows, ensuring data accuracy and contributing to system improvements. Previous roles include customer support leadership at FloWater, client experience support at Ellevest, and design consultations at Closets By Design. Additionally, Shawna has experience in hospitality and fitness instruction, exemplifying strong interpersonal and organizational skills throughout a well-rounded career in service-oriented roles.
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