John Ross

Concierge Contact Center offers concierge, consulting, and call center services to practitioners in the medical and dental fields. The call center is open 24/7/365. The company has developed a unique combination of technology and specialized training for our agents, allowing us to answer calls and schedule appointments quickly and efficiently. Our HIPAA certified call agents know how to handle emergency calls, reschedule existing patients and schedule new patients who are looking for a dentist. Most of Concierge Contact Center's agents are also bilingual. Clients who use our services see, on average, a 29% increase in new patients per month.