Zach King is a Front Office Manager at Concord Hospitality Enterprises, overseeing front desk operations and staffing for a 114-room hotel while providing administrative support to a larger adjacent hotel. With experience as a Front Office Agent, Zach excels in guest check-in and inquiry management. Prior roles include Customer Advocate at Giant Eagle, focusing on enhancing guest experiences and ensuring safety during transactions, and an internship at Hilton Columbus Downtown, where mentoring provided insights into various hotel operations. Zach's early career also includes positions at The MarketPlace on Neil and Kohl's, highlighting expertise in customer service and kitchen operations. Zach holds a Bachelor's degree in Hospitality Administration/Management from The Ohio State University.
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