Carol Monk

Carol Monk is a seasoned professional with extensive experience in the fields of implementation management and enablement services. Currently serving as Senior SMB Services Enablement Manager at SAP Concur since September 2016, Carol has played a pivotal role in supporting the SMB Services organization by facilitating just-in-time learning and collaboration across global teams. Previous roles at SAP Concur include Senior Implementation Project Manager and Implementation Project Manager for the Expense segment, where Carol independently managed complex projects and analyzed client business requirements. Prior experience includes positions as Payroll and Concur Administrator at CIRCOR International, Inc. and A/P Admin at Leslie Controls, showcasing a strong foundation in payroll administration and accounts payable. Carol holds an Associate degree in Accounting from Knoxville Business College and has certifications in Tourism and Travel Services Management.