Fredrik Alforsen has extensive experience in customer success, product management, and technical support within the travel and technology industries. Currently serving as Team Lead & Customer Success Partner Expert at SAP Concur since August 2017, Fredrik previously held roles as a Customer Success Manager Senior Advisor. Prior to SAP Concur, Fredrik was a Product Manager at MrBill AB and worked at Amadeus as a Solution Manager and Product Expert. Fredrik's career includes significant roles at Travelport as an Implementation Manager and Support Manager, as well as positions in IT management and technical support at Resevaruhuset AB and Travel House Tournee. Fredrik holds multiple certifications in organizational leadership and has a strong educational background in network communication, web programming, and project management.
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