Meneth Padilla is a seasoned professional with extensive experience in client support roles, currently serving as a Senior Support Engineer at SAP Concur since January 2012. In this position, Meneth is responsible for hiring, training, and developing a skilled support staff to enhance client satisfaction, as well as directing team workflows and client engagements. Prior to SAP Concur, Meneth worked at Expedia, Inc. in various capacities, including Subject Matter Expert, where responsibilities included providing escalated assistance to agents and coordinating coaching efforts. Meneth's foundational role as a Travel Specialist focused on delivering comprehensive customer care and managing travel arrangements. Meneth holds education credentials from the Polytechnic University of the Philippines and St. Chamuel Institute of Technology.
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