Mandy Huckaby currently serves as the VP & GM of Customer Experience at Conduent, a position held since June 2025. Prior to this role, Mandy held the title of Global Vice President - CX & Strategic AM at Concentrix, overseeing a $400M portfolio focused on client satisfaction and CX innovation from June 2023 to June 2025. Mandy's previous experience includes multiple leadership positions at [24]7.ai, eBay, Citi, and Dell, where significant achievements included streamlining processes for cost savings totaling over $230M at Citi and enhancing program utilization at eBay, expanding its reach substantially. Mandy holds an Associate degree in Business Administration.
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