Damaris Silva

Damaris Silva has worked in the customer service and insurance industry since 2009. Damaris began their career as a Recepcionista at Vida Segura, where they provided both in-person and telephone customer service, as well as scheduling visits and meetings. In 2010, they became an Assistente de Benefícios, managing health, life, and dental insurance for various companies. From 2013 to 2020, they worked at Allianz Brasil as a Relações Empresariais, where they were responsible for customer service, financial account maintenance, analysis of commercial data, contract addendums, invoice management, and policy rate adjustments. In 2021, they joined D'Or Consultoria as a Consultor de Relacionamento, providing customer service to large companies with around 20K lives, assisting with health, life, and dental benefits, and managing sinistros related to life insurance. Currently, they are employed at Conexa as a Costumer Success | B2B | Key Account.

Damaris Silva is currently studying Marketing at Universidade Cruzeiro do Sul. Damaris has also obtained two certifications from LinkedIn in 2021: Atendimento ao Cliente: Técnicas de Resolução de Problemas e Conflitos and Fundamentos do Atendimento ao Cliente.