Vinicius Moss is a seasoned professional in account management and customer relations, currently serving as a Gerente de contas at Conexa Saúde since August 2021. Vinicius has a strong track record of fostering client relationships to ensure satisfaction and engagement, leveraging tools like Power BI, Monday, and Salesforce to monitor client journeys and health metrics. Prior experience includes roles at Stone, Trinks.com, and Gilson Martins, where responsibilities ranged from client support and relationship management to sales analysis and team collaboration. Vinicius holds a Bachelor's degree in Cinema and Audiovisual from Estácio and possesses advanced English proficiency from Ibeu.