Eric Liao is an experienced operations manager currently serving in the Professional Services division at Confluent since January 2022. Prior roles include Manager of Service Operations and Senior Analyst at Rapid7, as well as Senior Analyst at Liberty Mutual Insurance. Eric's career began with financial roles, including Financial Analyst at Massachusetts General Hospital and Client Account Manager Senior at Brown Brothers Harriman. Additional experience includes working as a Repayment Specialist at American Student Assistance and as a Resident Assistant at the University of Massachusetts Amherst. Eric holds an M.B.A. from Boston College Carroll School of Management and a BBA in Finance and Economics from the Isenberg School of Management at UMass Amherst.
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