Hiro Kuwabara

Hiro Kuwabara is a seasoned professional with extensive experience in customer operations engineering and software support, currently serving as Team Lead at Confluent since July 2019. Prior to this role, Hiro worked at StreamSets Inc. as a Software Engineer in Support, specializing in Kafka and Hadoop, and contributed to open-source projects. At Hortonworks, Hiro was a Product Specialist focusing on Apache Storm and Apache Kafka, providing technical solutions to enterprise customers and managing critical escalations. Hiro began the career at Hewlett-Packard as a Backline Support Engineer, handling complex cybersecurity cases for enterprise clients. Hiro holds a Bachelor's degree in Electrical Engineering from UCLA, earned in 2012.