Monica Tosi

Monica Tosi is a sales development representative at Confluent since April 2024, bringing a wealth of experience from previous roles. At Zizoo, from April 2021 to August 2023, Monica served as a support program manager, focusing on internal process optimization, strategic planning, and team training. Additionally, Monica worked as a customer support specialist, managing B2C accounts in the Italian, French, and Spanish markets, while also overseeing B2B operations and enhancing the customer experience. Earlier experience includes a foreign sales internship at Fulgar, where Monica handled order management and logistics for international clients. Academically, Monica holds a degree in applied foreign languages from Università Cattolica del Sacro Cuore and participated in an Erasmus+ program at Université de Lorraine.