Sai CM is a seasoned professional in customer success management, currently serving as a Senior Customer Success Manager at Confluent and India SEED Ventures since November 2025. Previously, Sai held similar roles at Khoros and Freshworks, showcasing expertise in client relations and customer support. Early career experiences include positions as a Customer Success Coordinator at Vriddhi Foundation, contributing to relief initiatives during the COVID-19 pandemic, and managing customer success for India Shield's South India division. A background in software development at DXC Technology further complements this extensive experience. Educational qualifications include a Bachelor of Engineering in Information Science Engineering from Visvesvaraya Technological University and a certification in Big Data from TrendyTech Insights LLP.
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