Brad Shephard is an accomplished Customer Success Manager currently working at Conga since May 2021, where Brad has held various roles including Customer Success Advocate and Customer Support Specialist. Prior experience includes positions at iCIMS as a TSE, Gogo in Activations, Adobe as a Senior Customer Care representative, Marketo as a Customer Care Representative, and Apple in the role of Genius Admin. Brad Shephard earned a Bachelor of Arts degree in Liberal Arts and Sciences/Liberal Studies from Northern Kentucky University from 1998 to 2002.
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