Christoph Kelzenberg

Christoph Kelzenberg is a seasoned professional with extensive experience in data strategy and customer experience analytics. Currently serving as Product Owner for Data Strategy & Customer Experience Analytics at congstar, Christoph is responsible for developing a comprehensive data strategy and implementing the Medallia customer experience platform. As the Founder and Chief Data & Analytics Officer at Nudg Consulting since 2018, Christoph established a consultancy focused on Customer Experience Intelligence. Previous roles include Chief Data Officer at Triple A Internetshops GmbH and Director of Data Analytics at TAKKT AG, where Christoph championed data-driven corporate cultures across multiple business units. Additionally, Christoph has a strong background in analytics and customer insights from positions held at REWE Digital GmbH and E-Plus Mobilfunk. With a Master's degree in Communication Services from RWTH Aachen University, Christoph possesses a solid educational foundation alongside a proven track record in leadership and strategic data initiatives.