Peter Eisele

Peter Eisele is an experienced professional in customer experience and research, currently serving as the Head of Customer Experience, Head of Customer Journey Design and Analytic, and CX and Service Design at congstar since October 2017. Prior to this role, Peter held multiple positions at Deutsche Telekom AG from February 2010 to September 2017, including Senior Expert Branded Customer Experience, where focus was on developing engagement tools and creating a unique branded customer experience across Europe, and Research Manager, overseeing advanced international marketing research. Peter's career began at Ipsos from September 2005 to February 2010 as a Research Executive, specializing in international market research across various sectors. Peter Eisele holds a Dipl. Pol. from Otto-Friedrich-Universität Bamberg, earned between 1999 and 2005.