Yvonne de Keijzer is a seasoned professional with extensive experience in customer experience management, people development, and transformation management. Currently serving as a Senior Consultant at Coniche since February 2021, Yvonne has previously held significant leadership roles including General Manager at VANAD Group, overseeing the Customer Contact & Engagement organization in the Netherlands and Germany. Additionally, Yvonne has worked as a Consultant and Interim Manager at EngageMens, directing attention to the human aspect amidst technological advances. Previous experience includes various management positions at T-Mobile Netherlands, focusing on customer service, process management, and program management, as well as roles at Ordina and Dutchtone. Yvonne holds a degree from Zuyd University of Applied Sciences.