Nicole W.

Nicole W. has extensive work experience in various roles within the Association Management Center and the University of Chicago Hospitals. Nicole started their career at the University of Chicago Hospitals in 1997 as a Patient Care Coordinator. In this role, they ensured the smooth coordination of patient care.

In 1999, Nicole joined the Association Management Center, where they held several positions. Nicole began as a Member Services Specialist, providing support to the organization's members. From 2003 to 2006, they served as an Operations Administrator, offering excellent customer service and acting as a resource for organizational policies and procedures.

From 2006 to 2010, Nicole served as a Manager of Operations, working closely with the executive director, board members, volunteers, and staff. Nicole provided leadership in board and committee governance, project development, and financial management. Nicole also played a key role in organizing and managing the organization's budgeting and financial reporting processes.

From 2010 to 2022, Nicole held the position of Senior Operations Manager. In this role, they worked closely with the executive director, developing strategies to achieve client partner goals. Nicole managed critical projects and maintained the organization's inventory.

Most recently, Nicole has taken on the role of Director of Governance and Operations, starting in August 2022. The details of their responsibilities in this position are not provided. Overall, Nicole's work experience showcases their expertise in operations management, project management, financial management, and customer service.

Nicole W. has a Master of Business Administration (MBA) degree with a concentration in Organizational Leadership from Southern New Hampshire University. Nicole also holds a Bachelor of Science (BS) degree in Non-Profit/Public/Organizational Management from the same university. In addition to their academic achievements, Nicole has obtained various certifications. Nicole has completed courses in Change Management - Managing the Change Process, Critical Thinking, Leading vs. Managing, and Time Management from the AICPA (American Institute of Certified Public Accountants). Moreover, Nicole has obtained an Inbound Marketing Certification from the HubSpot Academy. The obtained dates for these certifications range from April 2022 to November 2022. Furthermore, there is mention of DeVry University as part of Nicole's education history, but no specific degree or field of study is provided.