Kristen McGinn

Kristen McGinn, MBA, has extensive experience in the healthcare and customer service sectors. Currently serving as a Claims Research and Resolution Analyst at ConnectiCare since January 2014, Kristen analyzes claim trends and collaborates with teams to address customer issues. Additional roles at ConnectiCare included serving as a Subject Matter Expert, mentoring representatives, and facilitating the global transition of the provider services department. Prior experience includes a Management Internship at Enterprise Rent-A-Car, an Admissions Internship at Year Up, and various positions in customer service and facilities management. Kristen holds a Master of Business Administration from the University of Hartford and a Bachelor of Science in Business Administration from Roger Williams University.