Jon Dilworth

Jon Dilworth is an experienced IT professional with a comprehensive background in telecommunications and network management. Currently serving as Lead Analyst at AVANGRID since January 2005, Jon performs essential functions related to server infrastructure for Interactive Intelligence telecommunications and call center platforms. Previous roles include Lead Analyst at The United Illuminating Company, Manager of Technical Services at Neighborhood Health Plan, and Director of IT Operations at Core, Inc., where Jon managed significant projects and technical teams. Notably recognized for performance excellence at ConnectiCare, Jon also began a career as a Senior Network Analyst at Hartford Steam Boiler, providing support for LAN administrators. Educational credentials include an Associate's degree in Computer Science from Manchester Community College and training from the Computer Processing Institute.