Laurie Kramer

Client Experience Team Lead at Connection

Laurie Kramer started their work experience in 2000 as a Customer Service Representative at Zones. Over the years, they took on various roles including Quick Response Team Representative, Customer Services Operations Lead, Customer Service Supervisor, and Customer Service Manager. Laurie then transitioned into sales roles at Zones, working as an Inside Sales Supervisor, Sales Operations Manager, and Account Manager. In 2013, Laurie became an Inside Sales Manager at Zones, where they managed sales engagements and client success. Laurie joined Comcast in 2014 as a Client Account Executive 2 Sales before moving to Connection in 2015. At Connection, Laurie worked as an Inside Sales Specialist, Client Experience Advisor, and is currently serving as a Client Experience Team Lead, leading, motivating, and providing operational support to other Client Experience Team Professionals.

Laurie Kramer completed their education history as follows:

- From 2004 to 2007, they attended City University of Seattle, where they obtained a Bachelor of Science degree in Project Management.

- Prior to that, from 1997 to 1999, they attended Green River College and earned an Associate of Arts degree in Psychology.

- Lastly, from 1994 to 1997, they graduated from Kent-Meridian High School with a Diploma in General Studies.

Links

Previous companies

Comcast logo
Zones logo

Timeline

  • Client Experience Team Lead

    July, 2023 - present

  • Client Experience Advisor

    January, 2017

  • Inside Sales Specialist

    April, 2015

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