Akshay Dalvi serves as a Senior Partner Care Manager at ConnectWise since September 2021, building on extensive business and industry knowledge to enhance partner value and investment returns. In this role, Akshay collaborates with cross-functional teams to drive partner retention and growth. Prior to ConnectWise, Akshay held various positions including Process Lead, Team Lead, and Recovery Specialist at Firstsource Advantage, LLC from April 2010 to September 2021. Akshay's educational background includes a Post Graduate Diploma in Management with a focus on Operations Management from the Welingkar Institute of Management (2020-2021), a Bachelor of Arts in English Language and Literature and History from Patkar College (2009-2011), and a Diploma in Tourism Management from Mumbai University (2008-2010).
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