ConnectWise
Vikaash Kumaar Jha is a seasoned professional with experience in software support and technical assistance. Currently employed as a Senior Software Support Specialist 1 at ConnectWise since April 2020, Vikaash is involved in ConnectWise Sell Support and previously held the role of Technical Support L2 Partner Engagement. Prior to ConnectWise, Vikaash worked at Concentrix from January 2018 to April 2020 as a Subject Matter Expert, focusing on Office365 cloud support. Vikaash's career began at HCL Technologies in the Infrastructure Services Division, serving as a Specialist from March 2013 to December 2014. Vikaash holds a Bachelor of Technology in Electronics and Communication from Dr M G R Educational and Research Institute, completed in 2010, and an HSC with a focus on PCM from Marshall School, Dehradun, graduated in 2005.
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ConnectWise
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Born out of a single software solution designed to help MSPs gain control of their help desk and billing, ConnectWise has grown into a robust platform of software built for technology solutions providers (TSPs) to run their entire as-a-service business.