Gerald Gigoux

Program/Project Manager_Sales Operations at Conquest Technologies

Gerald Gigoux has a diverse work experience across various companies.

Gerald started their career at Petro Lock in 1990, where they managed three gas stations and convenience stores. Their responsibilities included employee management, ensuring EPA requirements, fuel ordering, environmental auditing, and C Store management. Gerald worked there until 1996.

In 1996, Gerald joined Cisco as a PM. Gerald worked there for 18 years, until 2014. During their time at Cisco, they held various roles and contributed to project management.

From 2014 to 2017, Gerald returned to Conquest Technologies, Inc. as a Business Operations Manager. Gerald drove operational and project management process improvements, managed the warehouse, and oversaw staging tool development.

In 2017, Gerald joined Munro Companies as the Director of Business Operations. In this role, they were responsible for enhancing tools and processes to improve key business factors such as customer satisfaction, resource utilization, and profitability. Gerald managed the logistics center, customer service call center, warehouse, and operational staff. Their tenure at Munro Companies lasted until June 2019.

Since April 2019, Gerald has been working at Conquest Technologies, Inc. as a Program/Project Manager Sales Operations. Gerald is the sole program manager for the largest home improvement company, overseeing all deployment activities related to networking, IP telephone, telepresence, and wireless handheld devices. Gerald is routinely consulted by Cisco and end customers for process development and risk impact determination. Gerald utilizes data mining, data manipulation, and analytics in their work.

Gerald Gigoux began their education in 1990 at Spartan College of Aeronautics and Technology, where they pursued a degree in Aviation Maintenance Technology, specializing in Airframe Mechanics and Aircraft Maintenance Technology/Technician. In September 1990, they obtained their Airframe, Power Plant, or Repairer License from the Federal Aviation Administration.

Subsequently, Gerald attended Colorado Mesa University from 1992 to 1996, earning a Bachelor of Business Administration (BBA) degree. Their field of study was Business Administration and Management, with a focus on general management.

Moreover, it is mentioned that Gerald has obtained a Project Management Professional (PMP) certification from PMI at an unknown date.

These are the educational milestones and certifications attained by Gerald Gigoux based on the provided information, without making any additional assumptions.

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Timeline

  • Program/Project Manager_Sales Operations

    April, 2019 - present

  • Business Operations Manager

    October, 2014