Christine Stoos

Christine STOOS has extensive experience in customer relations and quality management, currently serving as Directrice des Relations Usagers at Département des Yvelines since November 2018, where responsibilities include leading quality initiatives in user relations. Prior to this role, Christine STOOS worked at Hertz for 35 years, progressing through various positions, including Directeur Qualité Satisfaction Client, where the focus was on measuring customer satisfaction and implementing client-centric strategies. Earlier roles at Hertz involved managing technical support teams, customer service operations, and overseeing the development and training related to new systems. Christine STOOS holds a DEUG LEA and MAITRISE DE TRANSPORT INTERNATIONAL from Université Haute Alsace.