Alex Miguel is a seasoned network operations professional with extensive experience in monitoring and troubleshooting systems across various platforms. Currently serving as a Senior Network Operations Center Technician at Consensus Cloud Solutions since May 2015, Alex has played a pivotal role in managing service interruptions, creating technical documentation, and training staff. Prior to this, Alex held multiple titles at J2 Global, where responsibilities included monitoring systems using Zabbix and Orion, and escalating high-priority issues. With a background in technical support and customer service, experience spans over two decades, including positions at Call Source, Digital Insight, and Cintas. Alex's academic foundation includes a High School Diploma from Bishop Alemany High School.
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